WORLD BOOK Technical Support

Downloads

To get the most out of your copy of WORLD BOOK, download the latest version. If you are having a technical problem, installing the latest update will often solve it.

Requires: 2011 WORLD BOOK. (Not for Mac App Store editions.)

Requires: 2006-2010 WORLD BOOK - any DVD edition.

Requires: An Intel Mac and 2006 WORLD BOOK version 10.1.1 Retail edition. (Not for Mac App Store editions.)

  Update to version 10.1.1
For 2006 WORLD BOOK Retail Edition 10.0.2

This update is for the retail edition of 2006 WORLD BOOK. To download the update installer, click here. It's FREE!
(Not for Mac App Store editions.)
  Update to version 10.1.1
For 2006 WORLD BOOK Pre-Installed Edition 10.0.1
This update is for the 2006 WORLD BOOK that came pre-installed on iMacs, eMacs, and iBooks. To download the update installer, click here. It's FREE!
(Not for Mac App Store editions.)

  Update for Tiger & Leopard Compatibility
For 2005 WORLD BOOK
(any version)

This update provides better compatibility with Mac OS X 10.4 "Tiger" Mac OS X 10.5 "Leopard" and for all editions of 2005 WORLD BOOK. Click here to download. It's FREE!
(Not for Mac App Store editions.)
  Update for Tiger Compatibility
For 2003/2004 WORLD BOOK 3D Atlas
This update provides compatibility with Mac OS X 10.4 "Tiger" for the 3D Atlas that came with 2003 and 2004 editions of WORLD BOOK (versions 7.x - 8.x). Click here to download. It's FREE!
(Not for Mac App Store editions.)

  "Update Now"
New Server Update
For 2002 - 2004 WORLD BOOK
If you get a message when you try to run the Update Now feature that you're not connected to the Internet, this update will connect your copy to our new server. To download the update click here. It's FREE!
(Not for Mac App Store editions.)
  WORLD BOOK Wizards Installer
For 2005 - 2008 WORLD BOOK
The WORLD BOOK Homework Wizards were part of our older editions, and some of you told us that you missed them - so here they are! To get an installer that adds the Chart Wizard, Quiz Wizard, Report Wizard, and Timeline Wizard, click here. They're FREE!
(Not for Mac App Store editions.)

  Restoring
WORLD BOOK
If your copy of WORLD BOOK came pre-installed on your iMac, eMac, or iBook, and you are getting a message that a file that WORLD BOOK needs to run is missing, you will need to restore your copy. Click here to find out how!
(Not for Mac App Store editions.)
  WORLD BOOK Atlas
City Locations Updater
Cities change names and countries come and go (and actually it seems we missed a few too).
You can keep your copy of the WORLD BOOK 3D Atlas up to date with this free updater!
(Not for Mac App Store editions.)

Technical Support
If downloading and installing the latest update doesn't solve the problem you are experiencing, you may submit a Technical Support Request, and we'll get back to you quickly.