Technical Support Request
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First Name:
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Last Name:
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Installation Type:
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CD/DVD
Mac App Store
Download
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Email:
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Where the product is used:
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Home
School
Business
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Quantity of computers affected:
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Country:
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Send me news about product
updates
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WORLD BOOK Edition:
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Problem Type:
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Problem Description:
Please provide any information that you think will help us reproduce your problem. If you are getting any error messages please include the exact text in your description.
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Mac OS Version:
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How to determine your Mac OS Version
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Your Mac Type:
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Processor (MHz):
How to determine your Processor
Your Video Card:
How to determine your Video Card model
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WORLD BOOK Version:
--Select Version--
How to determine your WORLD BOOK Version
WORLD BOOK Media CD Version:
--Select Version--
Memory (RAM):
How to determine your Memory
Amount of VRAM:
How to determine your Amount of VRAM
If your problem is related to printing, make sure you include:
Your Printer Model:
Installed Printer Driver Version:
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