KID PIX - Technical Support Request

Technical Support Request

* First Name:

* Last Name:

* Installation Type:

* Problem Type:

* Email:

* Where the product is used:

* Quantity of computers affected:

* Country:

Send me news about product updates.

May we call you to help solve your problem? Yes, it's OK to call

* Phone Number:

ext.

Convenient times to call:

* Problem Description:
Please provide any information that you think will help us reproduce your problem.
If you are getting any error messages please include the exact text in your description.

* Microsoft Windows Version:

* Your PC Type:

System Model:

Processor:

Memory (RAM):

Microsoft DirectX Version:

* Kid Pix Version:

Video Adapter/Video Memory:

Video Driver Version:

Internet Connection:

It would be helpful to have a DxDiag report if you could provide one. Here's how:

Press the Windows key and R button simultaneously.
Type DXDIAG into the command line and click OK. The DirectX™ Diagnostic tool will launch.
Click Save All Information to save the report. Open the report file, copy all the text and paste it in the text field below.

If your problem is related to printing, make sure you include:

Your Printer Model:

Installed Printer Driver Version:

* Required fields